Refund Policy

Abiel Logistics Refund Policy

Get 100% Refund in 48 Hours with Abiel Logistics

In line with our Brand Promise to ensure customers have peace of mind when importing items from Nigeria to the US or exporting items from the US to Nigeria. We have provided a 100% refund policy within 48 hours if anything happens to your items.

To ensure total customer satisfaction:
  • We guarantee 100% refund in 48 hours if anything happens to your items.
  • We will refund you 10% of your shipping cost if we do not deliver your items within our stated time frame via air or Ocean.
  • We guarantee you 24/7 update on shipment status via email all backed with 16 hours of live support daily.

When is refund made?

Refund is made within 48hours after full verification of claim.
Damages Claim
  • Damaged items due to improper packaging/delivery of Incomplete Item
  • Loss of Item during transit

10% refund of shipping cost is made on:

Late delivery of item

Note:

To claim any refund, all provisions of Abiel Logistics Terms and Condition applies and must be duly met.
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